We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with a product you ordered from us, simply contact our customer service team within 14 days of receiving your order for a full refund or exchange from our partners. Your satisfaction is our top priority and we are here to make things right.

We pride ourselves on the quality of our products. If you receive a defective or damaged item, please let us know and our partners will be happy to replace it at no additional cost to you. We stand behind the quality of our products and want you to have a positive experience with every purchase.

We only sell genuine products, sourced directly from reputable suppliers. We guarantee the authenticity of every product we sell, so you can shop with confidence, knowing you are getting the real thing. If you have any concerns about the authenticity of a product, please contact us and we will resolve your concerns promptly.

Your privacy and security are important to us. We use industry-standard encryption technology to protect your personal information and ensure a safe shopping experience. When you shop at Smooth Essentials, you can trust that your information is safe and secure.

We understand that you want to receive your order quickly, which is why our partners offer fast and reliable shipping services. We guarantee that your order will be processed and shipped promptly so you can enjoy your new skincare products as soon as possible.